Managers Expected to Coach Workers Every Day

Managers expected to coach workers every day...hugh?

Nearly nine out 10 firms expect their managers to deliver coaching as part of their day-to-day work, according to a new survey by the Institute of Personnel and Development.

The vast majority of employers believe coaching can deliver tangible benefits to both individuals and organisations, said the Institute. The majority of employers planned to increase the use of coaching over the next few years, it added. 

The research also found that coaching provided by a manager or supervisor is becoming increasingly popular as the value of sustainable on the job learning is recognised in the workplace. 

However, research also suggests that if coaching is to deliver these significant benefits, employers need to ensure that their line managers are provided with up-to-date Manager-as-Coach training to be able to deliver the results.

 -Training & Development. -2008. Management Issues News

My Comments:

I have to say, there is a huge gap between stated expectation and reality...even belief vs. reality.

As one who has talked to thousands of Managers across North America...many do not have the thought of coaching in the repertoire, let alone know how to do it.

In fact, I've discovered a vast majority of managers have little to no training on the basic fundamentals of management.

True belief is supported with action and investment.  What are your beliefs and practices surrounding the skill of coaching in your organization?